Automating Quality Metric Reporting for Becton Dickinson

PROJECT GOAL 

  • Create a global quality metrics platform for the MDS Business Unit
  • Automate the creation of such metrics to support 2019 FDA Audit

PROJECT RESULTS

  • Automated the creation of 500+ reports across all plants, product lines and products
  • Developed a monitoring system which alerts plant managers when CPMs cross certain thresholds

“Analytica was hired to assist with developing a platform in Qlik enabling us to streamline and standardize our quality metric reporting across our 40+ sites…Steve and his team provided us with ample support and creative ideas resulting in a detailed and effective tool that visually represents our data. We will now be able to trend our product defect rates/complaints and quality system metrics in one tool across the business in a standardized and automated manner so that we can take appropriate corrective actions to help improve our customers experience. We look forward to a continued partnership with Analytica to further drive improvements and enhancements to our analytic needs.”

Nikesh Parikh, Senior Director of Quality Systems, Becton Dickinson

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