The California Department of Public Health (CDPH), through the Center for Health Care Quality (CHCQ), is responsible for ensuring that more than 10,000  health facilities comply with state or federal laws or regulations. For some state regulatory violations, CDPH may issue a citation or an administrative penalty with monetary consequences. These actions vary by facility type. CDPH State Enforcement Actions (SEA) provides public dashboards with up-to-date data on these violations. Analytica was tasked with converting a static internal dashboard into an automated public-facing data visualization that was friendly to both technical and non-technical users. This involved not only a complete redesign of the existing dashboard, but also modernizing the data architecture that feeds the dashboard.  This is what we did:

  • Improved the aesthetics, functionality, and overall user-experience.
  • Added filters so that both the public and CDPH staff can find exactly
    what they are looking for without needing multiple resources.
  • Implemented intuitive click-and-filter interactivity allowing users to
    quickly find the specific information they are looking for with only a few clicks
  • Developed additional metrics to provide a high level summary
    of all state enforcement actions, as well as, details associated
    with individual penalties.
  • Modernized the data architecture to allow for fully automated
    weekly data updates.

Landing Page Improvements:

Before:

After:

Adding Advanced Search Capabilities: 

The improved advanced search tab allows the user to enter multiple search criteria to narrow down the displayed results, without having to navigate to another tab for additional details. The advanced search has been upgraded with a keyword search that allows the user to search all SEA full-text narratives for a specific term or phrase, and still narrow all results accordingly. Now, by simply hovering over the facility name users see additional data provided for each facility. The user can click on the facility name and navigate to the full-text narrative associated with that SEA, as well as navigate to additional facility details.

Before:

After:

Conclusion:

The updated version of CDPH’s State Enforcement Action dashboard not only improved upon the original design by implementing a modern aesthetic and visual best-practices, but also improved the functionality of the tool. By utilizing completely redesigned data architecture, the updated State Enforcement Actions dashboard is now the first public-facing dashboard at CDPH to automatically refresh each week. 

See the CDPH State Enforcement Actions dashboards here.

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